Network Solutions now offers a self-service ticket submission system.  The links below will connect you to a page where you can submit either a network or internet related technical support issue.  Click the Network Solutions link if you are having problems with hardware, software, or networking.  Click the Internet Solutions link if you are having problems relating to the internet such as email, spam, wireless, DSL, etc.  If you cannot decide which category your problem falls into, do not worry – just choose either one and our technicians will sort it for you. 

After clicking the link, you will be taken to a form to fill out.  Please fill out all applicable fields – ESPECIALLY email and phone number.  If these fields are not filled out correctly, our technicians may not be able to contact you so your problem may go unresolved.  The system will use the email address you provide to notify you of updates when changes are made to your ticket.  Please be as detailed as possible when describing the problem you are having.   Please be aware that the self-service ticket system should be used for non-emergency or after-hours issues.  If you have an emergency during normal business hours, please contact the office at 877-886-6868 or 256-547-6817.

Submit a ticket for: Submit a ticket for Internet Solutions

Submit a ticket for: Submit a ticket for Network Solutions

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